Coordinators

Basic founding principles of iSIKHNAS

As any system matures, it is valuable to keep in mind of the founding principles upon which it was designed and built. iSIKHNAS will become the backbone of all Indonesia's efforts to improve animal health, secure the livelihoods of livestock owners and ensure good management of production and food supply in the country. It was designed and built in careful collaboration with a wide range of dedicated staff working for improved animal health in many different regions.

iSIKHNAS was designed so that it should;

• be flexible, user-friendly, sustainable and bring benefit to all of its users.
• meet the needs of users from as many sectors of the livestock industry as possible.
• use appropriate technology and not require great change to existing systems.
• integrate existing systems to facilitate the collaborative use of data.
• simplify and ease the data entry burden and ensure the rapid availability of data from the field.
• recognise the vital contribution each user plays in the transfer of information.
• provide benefit and good service to all its users.
• make all data widely and freely available for decision making at all levels and for a multitude of purposes.

As a system coordinator, your leadership and guidance will help to ensure these principles remain fundamental to the system and its users. iSIKHNAS is not a data collection tool but an integrated system which will empower its users with access to relevant, up to date information rapidly and cheaply so that they can concentrate on core activities. As a coordinator, you are part of the new animal health service which is built on good relationships, clear and timely communication, leadership and support.

Whilst much effort has been gone into minimising change, the new iSIKHNAS will inevitably bring about some change for all staff. Every coordinator will have to be equipped to chaperone newcomers to the system, assist in training and system operations, offer support by telephone and email, monitor reporting, errors and address weaknesses. Staff should be congratulated and thanked, given positive reinforcement for their successful engagement with the system and assisted wherever there are difficulties. Collaboration with livestock owners and their communities should give benefit or have positive outcomes at every interaction. At every step, we should remember that this is a system for providing a service to all its users equally. If everyone contributes with this in mind we will all benefit.

iSIKHNAS coordination and management model

The management of the iSIKHNAS animal health information system will be overseen by a committee appointed by the Director General of Animal Health and Livestock Services. This committee will comprise senior representation from key stakeholder groups including Production, Veterinary Public Health, Drugs Administration and Quarantine, for example.

The management committee will be supported by the technical expertise provided by the System Administrators (Champions) and the Epidemiology Advisory Panel (Epi Leaders.

Key subsectors involved in certain specialist areas such as Production and Public Health will appoint coordinators to lead the oversight and training of officers involved in these activities.

Each administrative level will appoint a coordinator appointed and that person will be given detailed training in the use and oversight of the system. This will mean that every region, province and kabupaten will have a designated iSIKHNAS coordinator. Some areas may choose to share the coordination between two or three staff members to ensure that the system is monitored and users are supported at all times.

Job description

An iSIKHNAS coordinator is responsible for the smooth operations by staff registered and trained to use the system in a particular geographical/administrative area.

Leadership

• Act as an ambassador, information source and spokesperson for the system in the district
• Safeguard the philosophy and principals upon which iSIKHNAS has been built
• Ensure users can access and refer to you easily and freely.
• Share the coordination role with one or more deputies.
• Respond to requests for new data reports

User development and administration

• Register new users Pelsa and Dinas correctly
• Train new users Pelsa and Dinas in all relevant aspects of the system
• Ensure user details are up to date
• Facilitate or assist training of specific user groups such as abattoir, production, police or health department, for example.
• Supervise and monitor all registered users in the area of responsibility
• Register local infrastructure and create new location codes where necessary and ensure these are up to date.

Support and monitoring

• Monitor the message log and respond quickly to problems in a supportive manner
• Respond to feedback and questions from users in a timely and supportive manner
• Assist para-vets to respect and support the work of village pelsa
• Monitor and evaluate the performance of the team, set goals and priorities for improvement and development
• Identify training needs of staff based on monitoring of field reports

Reporting

• Report technical problems, inadequacies or redundancies immediately to the Champions and Provincial coordinator

Analysis and management

• Assist in the analysis of data for the evaluation of activities, performance and priority setting.
• Assist in the analysis of data for the purposes of budget advocacy for support for ongoing and new activities
• Make recommendations from the results of data analysis
• Manage surveillance, vaccination and population data collection activities through iSIKHNAS.

Training Guide for iSIKHNAS new users

5. Standard Operating Procedures

Roles and responsibilities: Job descriptions