FAQ: Frequently Asked Questions/id

Pertanyaan Umum

Saya punya pertanyaan tentang ...

• The System and how it works
• SMS formats
• Codes
• Users
• User types
• Website

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About iSIKHNAS

Who owns iSIKHNAS?

The iSIKHNAS system was developed by the Directorate General of Livestock and Animal Health Services and belongs to the Government of Indonesia. It was developed with technical assistance from the Australian Government through the Australia-Indonesia Partnership for Emerging Infectious Disease. The iSIKHNAS system and all its data is 100% Indonesian owned.

Siapa pemilik datanya?

Data yang dikelola iSIKHNAS dimiliki oleh organisasi yang memberikan datanya, pada berbagai tingkatan organisasi Pemerintah Indonesia. Data dikelola dan dimiliki oleh Indonesia.

Bagaimana sistem dikelola?

Lihat Bagaimana iSIKHNAS dikelola?

Apa kepanjangan iSIKHNAS?

SIKHNAS adalah singkatan dari Sistem Informasi Kesehatan Hewan Nasional, yang adalah nama sistem sebelumnya. Sistem baru menambahkan huruf i untuk menunjukkan bahwa sistemnya sekarang ter-integrasi.

Who can access the data?

Maintaining the security of the system is important. Only registered users can access (view and use) the data. Most users can access all of the data although the 'view' for user types is sometimes tailored to simplify the way the website is displayed, the data remains accessibile to most users. A very few users have restricted access and may only view certain areas of the website.

Who can report data?

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Only registered users who are given permission to submit data may submit data. This is controlled by iSIKHNAS coordinators and system administrators who register new users, set their User Type and Permissions. This registration process indicates whether your role is one of reporter or not. Data is not accepted from non-authorised users. Users allowed to submit data include dinas field staff (paravets and vets), village reporters (pelsa), slaughterhouse recorders, and inseminators. All other registered users are usually assigned User Types which allow them to view data only.

Jenis ponsel apa yang saya perlukan?

Ponsel apa saja dapat digunakan untuk mengirim dan menerima pesan dari iSIKHNAS, termasuk ponsel lebih tua yang murah. Ponsel cerdas memiliki lebih banyak fitur yang mungkin dapat mempercepat dan mempermudah pengetikan pesan. Jenis ponsel terbaik adalah ponsel yang cocok bagi Anda dan ponsel yang Anda rasakan paling mudah digunakan, dibaca layarnya, dan enak saat mengetik.

Di mana datanya disimpan?

Data disimpan di berbagai lokasi - di banyak komputer di seluruh Indonesia dalam berbagai bentuk, dan di awan secara keseluruhan pada beberapa lokasi aman.

Apakah yang dimaksud dengan "Komputasi awan" dan apa keunggulannya?

iSIKHNAS adalah sistem yang besar dan rumit, sehingga memerlukan daya perhitungan yang canggih dan kapasitas penyimpanan tanpa batas. Infrastruktur awan menawarkan layanan yang berbiaya sangat rendah, luwes, efisien, dan canggih, yang responsif terhadap kebutuhan sistem yang berubah-ubah.

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Submitting data

SMS submission

What is the iSIKHNAS SMS telephone number?

The phone number of iSIKHNAS is 0812 900 900 09. All registered data reporters (dinas field staff and pelsa) should have this phone number saved on their mobile phone contact list.

What sort of phone do I need?

Any mobile phone can be used to send and receive SMS messages from iSIKHNAS, including inexpensive, older phones. Smartphones have more features that may make composing messages faster and easier. The best kind of phone is the one which suits you best and which you find easy to use, easy to read the screen and type on.

Mengapa saya tidak mendapatkan respons saat mengirimkan data melalui SMS?

Semua komunikasi dengan iSIKHNAS harus menerima balasan dengan segera. Jika Anda belum menerima respons atas SMS Anda, alasannya mungkin adalah:

• Anda tidak terdaftar untuk menggunakan iSIKHNAS. Hanya pengguna terdaftar yang dapat mengirimkan data. Jika Anda ingin didaftarkan, hubungi koordinator iSIKHNAS setempat.
• Anda mengubah nomor ponsel dan sistem tidak mengenal Anda lagi. Pengguna terdaftar diidentifikasi melalui nomor teleponnya. Jika Anda menggunakan nomor yang berbeda, sistem tidak dapat mengkonfirmasi siapa Anda.
• jaringan sedang sibuk. Biasanya pesan SMS hanya memerlukan satu atau dua menit untuk dibalas. Namun, jika lalu lintas jaringan sedang padat, dapat dibutuhkan waktu hingga beberapa menit.
• ada masalah dengan sistem. Hubungi koordinator iSIKHNAS Anda agar beliau dapat menanyakannya ke administrator sistem apakah sedang ada masalah.

What should I do if I forget the format for a message

Don't panic! It is possible to check the format of a message by just typing the start code of the message ie the letters which always start the message and which tell the system what type of data you are submitting.

Contoh: Anda lupa data yang diperlukan untuk laporan lalu lintas. Anda tahu kodenya diawali dengan SK, jadi kirimkan saja

SK 

dan respons yang diterima akan memperlihatkan cara memasukkan data yang benar,

[isikhnas:] Format yang benar: SK [ID pemilik] [asal] [tujuan] ([spesies/bangsa] [jumlah hewan]...) {telepon pemilik}

Bagaimana jika saya bahkan tidak ingat kode awal yang benar untuk sebuah pesan?

Jika Anda lupa kode awal yang benar, kirimkan saja ?.

?  

Responsnya adalah sebagai berikut

isikhnas: Format salah: pesan harus dimulai dengan salah satu dari kode berikut: AH, BB, BH, BHK, CKI, CKJS, CKL, CKO, CKP, CKT, CUL, DH, DHP, 
DKB, DKL, DP, DX, GI, IB, IH, IMAGE, JH, KGG, KODE, KOM, LAB, LAPD, LAPK, LAPSK, LH, LINK, LTL, OB, P, PK, 
PKB, PNEG, POP, PRP, Q, R, RP, RVAK, SK, SLAB, SLAP, SP, TK, TL, U, UC, VAK, VSK, Z

Apakah yang dimaksud dengan Pesan Instan?

Pesan Instan (Instant messaging/IM) akan menjadi salah satu cara lagi untuk berkomunikasi dengan iSIKHNAS. Pesan Instan saat ini sedang diuji coba dan tak lama lagi akan dapat digunakan secara luas. Kode pesan yang digunakan persis sama dengan SMS, tetapi bukannya mengirim pesan melalui jaringan seluler, IM menggunakan sambungan internet. Hasilnya adalah komunikasi yang lebih cepat dan lebih murah, serta memungkinkan pengiriman dan penerimaan pesan yang berukuran lebih besar. Pesan Instan hanya berguna bagi mereka yang memiliki sambungan internet. Seiring meningkatnya jaringan, semakin banyak orang akan dapat mengakses fitur ini. IM juga sangat berguna untuk pelatihan dan demonstrasi karena kotak dialog IM dapat diproyeksikan dengan mudah dari komputer lain. Demonstrasi sistem secara langsung dapat menjadi jauh lebih baik dengan menggunakan alat yang sangat efektif ini.

Spreadsheet submission by e-mail : How does it work?

• This functionality is available to laboratory staff, coordinators and a few other specific user types. It offers an efficient way of transfering larger quantities of data into the iSIKHNAS system. Staff must have undertaken specialist training and be given permission to be involved.
• A registered user enters data into a standardised spreadsheet template. It is important to use the standard template so the system can recognise what data is being sent and how to manage it.
• The spreadsheet is then sent as an attachment with an e-mail to iSIKHNAS.
• iSIKHNAS automatically checks the data for errors. If any are found, the spreadsheet is returned to the sender with errors highlighted for correction.
• When an error-free spreadsheet is submitted, the data is inserted into the database and is immediately available for viewing and included in the automated reporting.

Panduan bagi staf Laboratorium Jenis B dan C

Apa alamat email untuk mengirimkan data ke iSIKHNAS?

Alamat email tersebut akan diberikan kepada pengguna terdaftar oleh pengawasnya.

The dates in my spreadsheet are in the wrong format. What can I do?

Microsoft Excel uses the settings on the computer to decide what format to show dates. For submission of data, dates need to be in standard Indonesian / European format dd/mm/yyyy (for example, 23/04/2014).

Some computers may have a default configuration to use US date format: mm/dd/yyyy. If you try to submit dates in this format, it will result in an error.

It is sometimes hard to quickly see what format is being used. To test, try entering a date that would be invalid in the other format (for example 1/1/2014 is valid in either format, but 24/3/2014 is only valid in Indonesian, not US format).

To change the way dates are shown, you need to update your computer settings.

In MS Windows, the way to change it is slightly different between different versions of Windows. However you need to open the Control Panel, and go to the Region and Language settings.

There, under Format:, select Indonesian (Indonesia) and then OK to save.

When you restart MS Excel, the dates should be shown in the correct format.

Getting information from the system

How can I get information from the system?

Registered users can access a wide variety of information from the system through their phone via SMS or IM. Of course, computer users with internet access can access data through the iSIKHNAS website -

www.isikhnas.com

Mendapatkan informasi tentang kode

Apa yang harus dilakukan jika saya lupa kode awal sebuah pesan?

There are two ways to find out a code:

• KODE messasge: For short lists of common codes, you can find all the codes by using the KODE message. To find a code list, first send just the KODE message.

KODE

The reply will be:

Format: KODE {code type}. Code types: SP (species), RP (abattoirs), JHRP (slaughter animal types), 
POP (population types), TAN (signs), AH (animal fate), JP (user types), PK (case outcomes), 
SL (lab sections), BS (specimen form), SIN(priority syndromes), SUM (source of disease), 
UC (rapid tests), JI (infrastructure types)

Next to get the full list of codes for a particular type (syndromes for example), send:

KODE SIN

Returns:

Abortion or swollen joints KGS; 
Unusual or potentially important disease PLB; 
Fever in pigs DMB; 
Limping, drooling and vesicles PLL; 
Sudden death MTD; 
Biting and behaviour change GGA; 
Poultry mortality MMU

• Cari Kode... messages: for longer lists, there are a set of special SMS messages to help you search for the right code. Each of these messages start with CK (cari kode) and then another letter to specify what you are looking for.

Examples include:

• CKS - Cari Kode Spesies - search for a species code
• CKO - Cari Kode Obat - search for a drug code
• CKL - Cari Kode Lokasi - search for a location code

The format for each of these messages is slightly different so check the format first.

What do I do if I forget the format for a message?

Bagaimana cara mencari tahu sebuah kode dengan menggunakan ponsel saya?

Bagaimana cara mencari tahu kode obat tertentu yang saya pakai untuk pengobatan?

Bagaimana cara mencari tahu kode untuk tanda tertentu?

Bagaimana cara mencari tahu kode untuk penyakit tertentu?

Di mana saya bisa mencari tahu kode terkait pengiriman ke laboratorium?

• Pesan pengiriman spesimen
• Kode untuk seksi laboratorium (SL), jenis spesimen (JS) dan bentuk spesimen (BS)
• Kode untuk laboratorium (LAB)
• Mencari tahu kode jenis spesimen tertentu (JS)

How do location codes work?

What are infrastructure codes and how do they work?

How do I determine which User Type to choose when I am registering a new user?

Mendapatkan informasi mengenai kasus atau ternak saat Anda berada di lapangan

Bagaimana cara mencari tahu tentang lalu lintas ternak baru-baru ini di daerah saya?

How can I get a complete case report about a particular case?

Bagaimana cara mencari tahu tentang kasus baru-baru ini di sebuah desa?

Bagaimana cara mencari tahu daftar hewan yang terdaftar atas nama peternak tertentu?

Using the web site

What is the address for the iSIKHNAS web site?

Registered users can access the web site at www.isikhnas.com. To access the website, you must log in with a password. Some limited information is available to the public

How do I get access?

To access the web site you must first be registered. Only relevant government staff and others with a legitimate need to access the system can be registered. In order to be registered, you must ask for access from your local iSIKHNAS coordinator.

I want to change my password. What is a good password to use?

The biggest security risk for iSIKHNAS is when users us weak or easy to guess passwords. The internet is full of automated robots which try to hack into web sites by making millions of guesses a minute, using commonly used passwords.

If your password is weak, then the security of Indonesia's animal health system is at risk. Every single user is responsible for protecting iSIKHNAS.

Some tips for choosing a good password:

• Longer is better. Use at least 8 characters, but more is always better
• Don't use common words, names, phrases or key sequences
• Use a mix of letters and numbers, upper and lower case, and include symbols
• Don't use the same password for different systems
• Don't write your password down where somebody could find it and use it
• Never let anybody (even another registered iSIKHNAS user) use your password
• Never tell anybody your password, not even an iSIKHNAS administrator. Nobody should ever need to know your password.

Using many different long, complex passwords makes it very difficult to remember. How can you choose a password that is easy to remember? There are a number of common strategies:

• Use secure Password Safe software. This is like a wallet for all your passwords, which is, itself, protected by one password.
• Use an easy-to-remember phrase, and take the first letter of each word as the password (preferably mixing in some letters and numbers and symbols). For example remembering your password is as easy as singing your favourite song.
• Use a combination of 4 everyday but unrelated words - it makes a long password, that is easy to remember but very hard to guess
• Use a standard personal password (based on either of the two previous options) and then have a standard way to make it different for each web site. For example, add the name or an abbreviation of the site or URL to the end of your personal password to make a longer password that is different for every site.

• Troubleshooting guide for Coordinators