Manual for Coordinators

Revisi per 2 Maret 2015 22.02; Catriona (bicara | kontrib)

(beda) ←Revisi sebelumnya | Revisi terkini (beda) | Revisi selanjutnya→ (beda)
Bahasa lain:
English • ‎Bahasa Indonesia

iSIKHNAS Co-ordinator Manual

Introduction

Basic founding principles of iSIKHNAS

As any system matures, it is valuable to keep in mind of the founding principles upon which it was designed and built. iSIKHNAS will become the backbone of all Indonesia's efforts to improve animal health, secure the livelihoods of livestock owners and ensure good management of production and food supply in the country. It was designed and built in careful collaboration with a wide range of dedicated staff working for improved animal health in many different regions.

iSIKHNAS was designed so that it should;

  • be flexible, user-friendly, sustainable and bring benefit to all of its users.
  • meet the needs of users from as many sectors of the livestock industry as possible.
  • use appropriate technology and not require great change to existing systems.
  • integrate existing systems to facilitate the collaborative use of data.
  • simplify and ease the data entry burden and ensure the rapid availability of data from the field.
  • recognise the vital contribution each user plays in the transfer of information.
  • provide benefit and good service to all its users.
  • make all data widely and freely available for decision making at all levels and for a multitude of purposes.

Key coordinator functions and challenges

Keys.svg

As a system coordinator, your leadership and guidance will help to ensure these principles remain fundamental to the system and its users. iSIKHNAS is not a data collection tool but an integrated system which will empower its users with access to relevant, up to date information rapidly and cheaply so that they can concentrate on core activities. As a coordinator, you are part of the new animal health service which is built on good relationships, clear and timely communication, leadership and support.

  • Using the data to support your monitoring role
  • Helping others to use the data more effectively for better animal health outcomes
  • Understanding and respecting the iSIKHNAS philosophy, management and support structures, and using the help and tools available
  • Understanding the roles and responsibilities of everyone involved and helping them to achieve their potential
  • Providing recommendations for policy changes, technical improvements and assistance with analysis
  • Motivating and reassuring staff
  • Developing a culture of ongoing training
  • Keeping the data up to date and ensuring that reporters are helped to submit the best quality data possible

Adapting to future change

Recycle.svg

Whilst much effort has been gone into minimising change, the new iSIKHNAS will inevitably bring about some change for all staff. Every coordinator will have to be equipped to chaperone newcomers to the system, assist in training and system operations, offer support by telephone and email, monitor reporting, errors and address weaknesses. Staff should be congratulated and thanked, given positive reinforcement for their successful engagement with the system and assisted wherever there are difficulties. Collaboration with livestock owners and their communities should give benefit or have positive outcomes at every interaction. At every step, we should remember that this is a system for providing a service to all its users equally. If everyone contributes with this in mind we will all benefit.

Changes you can expect over the coming months include;

  • Increased data as roll out takes effect
  • New functions and improvements on the Website
  • Increase in the number of reports, charts and other analyses available
  • New mapping capabilities
  • Additional material on the iSIKHNAS wiki to assist you with your training responsibilities.

Mangement of the System

Organigramme.svg

iSIKHNAS coordination and management model

Read more...

Role of the Coordinators

Coordinator.png

There are three coordinator levels: Regional, Provincial and District

Read more...

Coordinator Checklist

Options256.png

This helpful checklist will keep you on the ball! It includes daily, weekly and monthly tasks for coordinators.

Read more...

Troubleshooting

Troubleshooting.svg

An important part of the job of a coordinator is to help other staff to use the system accurately and efficiently. These troubleshooting tools will help you do do this.

Read more...

Website

Tailored website.svg

The iSIKHNAS website is the main tool for all administration, management and monitoring tasks.

Read more...

User registration

User registration.svg

Coordinators have the responsibility for overseeing the registration of new users. This can be done in several ways.

Read more...

Manage

Manage icons grouped.svg

The Manage menu allows coordinators to create, update and manage users and special programs such as for vaccination and surveillance, as well as managing infrastructure and location data.

Read more...

Reports

Reports.svg

The Reports menu provides access to the database for animal health and staff monitoring purposes. It allows coordinators to view reports and analyses in various formats, as well as download raw data.

Read more...

Monitoring your District

Monitoring.svg

The Monitoring sub-menu in Reports provides access to the database for system and staff monitoring purposes. It allows coordinators to view reports and analyses in various formats, as well as download raw data.

Read more...

Training your staff

Nuvola apps edu miscellaneous.png

Coordinators are responsible for training staff in the use of iSIKHNAS. There a many resources available to help coordinators in this important role.

Read more...

SMS message formats and codes

Code book.png

Coordinators will need to be fully aware of the system's data codes, SMS formats, data standards and standard operating procedures for SMS-based reports.

Read more...

Using the data

Data download.svg

Coordinators need to be competent users of the iSIKHNAS website and in particular of how to access data from the site. Coordinators should use the Reports section of the iSIKHNAS website heavily for a variety of different purposes, but also, very importantly, help and encourage others to explore, become familiar with and use this data.

Read more...

Communicating about iSIKHNAS

Comment256.png

Good communication depends on being well prepared for difficult or complicated questions. This section will help you to feel more confident when talking about the system.

Read more...