New system features

Module 23 : Applying for enhancements or new features

Under development

Overview

Inevitably, as users become more familiar and experienced with the system they will also start to require more of the system - improvements to existing features, or completely new features. We expect this, and have developed iSIKHNAS so that it can grow and change to meet, for example, new priorities, improved processes and growth in demand. iSIKHNAS will be able to adapt with Indonesia not stay static and outdated.

Even during the system development phase, the Champions and others involved in development were constantly being asked for new features and capabilities to be added and these requests will only become more numerous as the number of users increases. It is important that we have a system or process for dealing with these requests fairly and efficiently. This module will help staff to prepare a brief application using standard format which will help the system developers to start to consider the motivation for the changes, the implications to the system and its users,and the follow on effect to other features (including training and documentation). This module will help everyone wanting changes or requests to do a little bit of helpful background work and preparation before they ask for a new feature.

Any user can suggest improvements or new features however the best way to do this initially is through the coordinator support structure. Dinas staff wanting to ask for changes should suggest these to their Kabupaten Coordinator. Coordinators are in the best position to apply for these changes because they understand the system more deeply.