Wiki Sumber Informasi iSIKHNAS

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==6.	Dos and Don’ts in facilitation== <!--T:1-->

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'''Behaviour which has a negative impact on participants'''

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*Not including every participant to the best of their ability and interest
*Patronising or putting someone down, being dismissive
*Frequently interrupting or talking over people
*Being judgemental, unreasonably critical or aggressively argumentative
*Showing a lack of respect for others’ ideas or learning pace or style
*Not being willing or able to accept criticism, negative feedback or suggestions for improvement 
*Not providing enough guidance and working towards the stated goals of the course


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'''Behaviour which has a positive impact on participants'''
*Full inclusion and engagement of participants
*Demonstrating confidence, good leadership and organisation
*Keeping on target in terms of timing, goals and outcomes required
*Showing respect and acceptance of all ideas
*Being open suggestion, ready to react and flexible
*Being sensitive to the needs, interests, energy levels and comfort of participants
*Providing a safe and secure atmosphere which embraces the sharing of ideas
*Managing the group so that no one dominates and no one is left out.
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