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2014-08-25T01:58:05Z

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==14. Creating the right mood for the moment==

===Set the tone===
*Set the tone for the training in your own manner.
**Be aware of your own state
**State of trainer has a big impact on learners
**Appear energised and enthusiastic, positive, well prepared
**Well rested and alert

===Build rapport===
*Welcome participants
*Make sure they know you are interested in them as humans, that you care and have empathy and that you really are trying to deliver something of benefit
*Friendly and approachable.
*Fresh.
*Sincere.
*Address concerns or practical considerations that have impact on training
*Share similarities and commonalities
*Learn and use people’s names ASAP. Name tags or signs. Games can help.

===Stress and repeat the benefits of the training===
*People need a reason to learn - relevance and purpose is very important
*Overview of what participants will learn and why it will help them

===Keep up the energy===
*Sessions should be short and punchy
*Regular breaks are important – toilets, moving, time for reflection, drinking
*Use of energisers
*Using variety
*Participative approaches

===Put people at ease===
*Understand the reasons why some people may fear/dread training
*How to avoid these negative feelings getting out of hand – telling people in advance about activities and what they will and won’t have to do.
*Explain the reason for any activities, purpose
*Get feedback frequently.

===Use good humour===
*Be relaxed and be faithful to your own sense of fun and good humour
*Relate humour to the training topic or the point you want to make
*Use funny anecdotes to illustrate a point
*Keep it simple and clear
*Develop the capacity to laugh at yourself. Don’t take yourself too seriously.
*Keep the humour relatively disciplined so that you don’t get off track or waste time
*When things go wrong, or you make a mistake – show that you are relaxed enough to laugh about it, and laugh at the situation.
*Remember that you don’t have to be original – you can ‘borrow jokes’ from well-known comedians or sources of funny material.

There are a few simple pieces of advice about what NOT to do with humour
*DON’T announce that you are going to tell a joke, let it come as a surprise
*DON’T practice too much, it should come naturally
*DON’T insult or hurt anyone or their religion, gender, political beliefs etc
*DON’T drag it out or muffle the punch line.

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