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===Create a positive learning environment=== A training facilitator creates a good learning atmosphere by; *Preparing very thoroughly. *Listening patiently to participants. *Paying attention to detail. *Asking the right questions. Something which is critical in promoting real dialogue. *Setting up activities or discussions to support learning *Accepting that people don’t need him/her to tell them everything *Knowing that other people in the room have knowledge and experience which will enrich and help the group *Asking the right questions which **help people to go through their own thought processes **draw out what people already know *Never telling people anything which could instead be drawn out by asking the right question. Learners will think of ideas for themselves. Don’t spoon feed. Show, don’t tell.
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