Translations:District coordinators/16/en

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Respond to feedback and questions from users in a timely and supportive manner

  • Any user can send freetext feedback or questions using the Q message format.
  • These messages will be forwarded to you and others automatically but it is your responsibility as district coordinator to monitor and respond to these messages quickly. Your response could be by SMS, thanking the person for their ideas or feedback. Or you may wish to telephone the user to answer their question.
  • Your response to these messages will demonstrate to staff that you value their input, and are responsive to their questions or problems.
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