Translations:Building a good learning atmosphere/15/en

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An instructor can respond to emotional needs by:

  • Being a learning resource, a coach
  • Explaining the benefits of the training (WIIFM: What’s In It For Me), then letting participants explore as much as possible (to discover the benefits for themselves)
  • Respecting them (not talking down to them)
  • Teaching to their level (not above or below)
  • Not embarrassing them
  • Providing meaningful reinforcement and opportunities for peer feedback (This is also a powerful reinforcement.)
  • Making learning non-threatening (This goes along with teaching to their level.)
  • Making the learning realistic and problem centred; using scenarios that are familiar and that they might encounter