Translations:District coordinators - in more detail/5/en

Safeguard the philosophy and principles upon which iSIKHNAS has been built

  • You should be familiar with the philosophy and founding principles which underpin iSIKHNAS.
  • Remember
    • those involved in data reporting should be rewarded by their involvement with the system.
    • involvement in iSIKHNAS should only enhance, support and ease the work of those reporting and working for the system.
    • the system should never burden any users' normal duties but instead it should bring immediate and tangible benefit to their work.
    • the system should give more than it takes from users to ensure that every user benefits from the system.
    • provides a service to all its different users at all times and that this service should be responsive to changing needs of its users.
  • So, with these factors in mind
    • Users should be encouraged and rewarded, praised and thanked, never reprimanded or made to feel chastised. Mistakes and misunderstandings are usually the result of poor training rather than incompetence.
    • Coordinators should think carefully about how their staff are responding and reacting to using iSIKHNAS and whether they can offer suggestions about ways the system might be improved.