Translations:Coordinator Checklist/3/en
- Check error log and Contact users who are having problems
- Check disease SMS log – Dinas U & P reports
- Look for smooth reporting patterns, unusual reports, locations
- Check SMS log – Pelsa U & P reports
- Look at locations and signs reported,
- Monitor and manage Dinas Response to Pelsa reports
- Help staff to prioritise and respond efficiently. Make sure no ‘double up’ in responsibility.
- Check to see that the system is working correctly and alerts are being received
- Check to see if alerts are being sent to staff correctly.
- Respond to problems and issues related to permissions, user settings, codes, programs, IB, SKKH etc
- General housekeeping: Identify problems or talk to users who are confused or who have questions. Change settings, give advice, make notes for later use. Show leadership and reassure users.
- Follow up on outstanding issues from yesterday.
- Complete the Coordinator monitoring report from the daily error log.