Wiki Sumber Informasi iSIKHNAS

• Check error log and Contact users who are having problems
• Check disease SMS log – Dinas U & P reports
  • Look for smooth reporting patterns, unusual reports, locations
• Check SMS log – Pelsa U & P reports
  • Look at locations and signs reported,
• Monitor and manage Dinas Response to Pelsa reports
  • Help staff to prioritise and respond efficiently. Make sure no ‘double up’ in responsibility.
• Check to see that the system is working correctly and alerts are being received
• Check to see if alerts are being sent to staff correctly.
• Respond to problems and issues related to permissions, user settings, codes, programs, IB, SKKH etc
• General housekeeping: Identify problems or talk to users who are confused or who have questions. Change settings, give advice, make notes for later use. Show leadership and reassure users.
• Follow up on outstanding issues from yesterday.
• Complete the Coordinator monitoring report from the daily error log.