Dos and don'ts of Training Facilitation
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6. Dos and Don’ts in facilitation
Behaviour which has a negative impact on participants
- Not including every participant to the best of their ability and interest
- Patronising or putting someone down, being dismissive
- Frequently interrupting or talking over people
- Being judgemental, unreasonably critical or aggressively argumentative
- Showing a lack of respect for others’ ideas or learning pace or style
- Not being willing or able to accept criticism, negative feedback or suggestions for improvement
- Not providing enough guidance and working towards the stated goals of the course
Behaviour which has a positive impact on participants
- Full inclusion and engagement of participants
- Demonstrating confidence, good leadership and organisation
- Keeping on target in terms of timing, goals and outcomes required
- Showing respect and acceptance of all ideas
- Being open suggestion, ready to react and flexible
- Being sensitive to the needs, interests, energy levels and comfort of participants
- Providing a safe and secure atmosphere which embraces the sharing of ideas
- Managing the group so that no one dominates and no one is left out.