Translations:Course logistics and practicalities/15/en

Your body language will tell participants if you are relaxed, comfortable with the content and well organised. You will be able to overcome any hurdle if you are prepared, if you take a deep breath and greet people properly, look them in the eye, smile and make everyone feel welcome and comfortable. Show that you think it is a pleasure to be leading the training and that you are looking forward to sharing the day with them.