Wiki Sumber Informasi iSIKHNAS

As soon as training in a module has taken place, it is imperative that staff commence to use the new tools (sms messages, most often) immediately. It must be adopted by all relevant staff at the same time to ensure excellent compliance from the outset. Coordinators should monitor the system particularly closely during the initial period directly after training has occurred. Staff should never be left to make too many mistakes and become frustrated. Coordinators have monitoring tools at their fingertips which can help to diagnose reporting problems and offer immediate support and advice to staff having difficulties. These should be used to their fullest during this adoption phase.