Translations:Training and Facilitation Guide/13/en

DAY 1

  • 08.00-08.30 Opening
  • 08.30-09.00 Training overview and staff introductions
  • 09.00-09.30 General introduction to ISIKHNAS, Coordination, administration, User types; roles and responsibilities compared
  • 09.30-10.00 iSIKHNAS SMS Reporting 101: How the system works, Areas of responsibility, Unique case IDs
  • 10.00-10.15 COFFEE BREAK
  • 10.00-12.00 How the message formats work – the ‘rules’ for reading them, Sending a message, receiving a reply, Correct data, codes, SMS messages U, P(and PNEG for Pelsa) - presentation, demonstration and practice
  • 12.00-13.00 LUNCH
  • 13.00-14.15 SMS query messages for CKL,DKL,LOK – presentation, demonstration and practice
  • 14.15-14.30 COFFEE BREAK
  • 14.30-17.00 SMS R,OB,PK,LAB - presentation, demonstration and practice