Manual for Coordinators: Perbedaan revisi

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== Use of the website for administration and coordination ==
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<languages/>
 +
<translate>
  
=== Registering new users and updating current users ===
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=iSIKHNAS Co-ordinator Manual= <!--T:1-->
  
All users of iSIKHNAS must be registered before they are able to use the system.  This is the case for both data reporters and data viewers.
+
==Introduction== <!--T:2-->
  
New users can be registered to the system in two ways
+
===Basic founding principles of iSIKHNAS=== <!--T:3-->
* in the field by an authorised person using their [[Manuals:Registration|mobile telephone]], or
+
As any system matures, it is valuable to keep in mind of the founding principles upon which it was designed and built.  iSIKHNAS will become the backbone of all Indonesia's efforts to improve animal health, secure the livelihoods of livestock owners and ensure good management of production and food supply in the country.  It was designed and built in careful collaboration with a wide range of dedicated staff working for improved animal health in many different regions.
* by an authorised person, usually the district iSIKHNAS coordinator, via the iSIKHNAS website.
 
  
====Registration using the iSIKHNAS website====
+
<!--T:4-->
 +
iSIKHNAS was designed so that it should;
  
Using the iSIKHNAS main menu, go to '''Manage : Manage Users : User details'''.
+
<!--T:5-->
 +
*be flexible, user-friendly, sustainable and bring benefit to all of its users.
 +
*meet the needs of users from as many sectors of the livestock industry as possible.
 +
*use appropriate technology and not require great change to existing systems.
 +
*integrate existing systems to facilitate the collaborative use of data.
 +
*simplify and ease the data entry burden and ensure the rapid availability of data from the field.
 +
*recognise the vital contribution each user plays in the transfer of information.
 +
*provide benefit and good service to all its users.
 +
*make all data widely and freely available for decision making at all levels and for a multitude of purposes.
  
Then click on '''Create Data User'''
+
===Key coordinator functions and challenges===
 +
[[File:Keys.svg|80px|left]]
  
[[File:manage_user_menu_annotated EN.png|500px|center|Manage User Menu]]
+
<!--T:6-->
 +
As a system coordinator, your leadership and guidance will help to ensure these principles remain fundamental to the system and its users. iSIKHNAS is not a data collection tool but an integrated system which will empower its users with access to relevant, up to date information rapidly and cheaply so that they can concentrate on core activities.  As a coordinator, you are part of the new animal health service which is built on good relationships, clear and timely communication, leadership and support. 
  
You will be taken to a new '''Create Data User''' form.
+
<!--T:74-->
 +
* Using the data to support your monitoring role
 +
* Helping others to use the data more effectively for better animal health outcomes
 +
* Understanding and respecting the iSIKHNAS philosophy, management and support structures, and using the help and tools available
 +
* Understanding the roles and responsibilities of everyone involved and helping them to achieve their potential
 +
* Providing recommendations for policy changes, technical improvements and assistance with analysis
 +
* Motivating and reassuring staff
 +
* Developing a culture of ongoing training
 +
* Keeping the data up to date and ensuring that reporters are helped to submit the best quality data possible
  
[[File:Create data user EN.png|500px|center|Create a new data user form]]
+
===Adapting to future change===
 +
[[File:Recycle.svg|80px|left]]
  
Click your mouse in the '''First name''' fieldThe outline colour will change to blue to show that it is active.
+
<!--T:7-->
 +
Whilst much effort has been gone into minimising change, the new iSIKHNAS will inevitably bring about some change for all staffEvery coordinator will have to be equipped to chaperone newcomers to the system, assist in training and system operations, offer support by telephone and email, monitor reporting, errors and address weaknesses.  Staff should be congratulated and thanked, given positive reinforcement for their successful engagement with the system and assisted wherever there are difficulties.  Collaboration with livestock owners and their communities should give benefit or have positive outcomes at every interaction.  At every step, we should remember that this is a system for providing a service to all its users equally.  If everyone contributes with this in mind we will all benefit.
  
[[File:Create_data_user_highlight_box_EN.png|500px|center|Active field]]
+
<!--T:24-->
 +
Changes you can expect over the coming months include;
 +
* Increased data as roll out takes effect
 +
* New functions and improvements on the Website
 +
* Increase in the number of reports, charts and other analyses available
 +
* New mapping capabilities
 +
* Additional material on the iSIKHNAS wiki to assist you with your training responsibilities.
  
=====First name=====
+
<!--T:88-->
Enter the first name of the new user.  Try to use correct capitalisation for these name fields.  Remember the user name will appear in multiple reports and other areas of the website. Please make sure it is correctly spelled and as complete as possible.
+
{{fpblock|Mangement of the System|Organigramme.svg|iSIKHNAS coordination and management model}}
  
=====Surname=====
+
<!--T:89-->
Move to the '''Surname''' field by either pressing [[File:Tab button.jpg|50px]] or by using your mouse to take you to the new field and clicking in the empty box.  This field is only required for those people who use family names.
+
{{fpblock|Role of the Coordinators|Coordinator.png|There are three coordinator levels: Regional, Provincial and District}}
  
=====Phone=====
+
<!--T:76-->
Next, enter the '''mobile phone number''' of the new user. This telephone number must be to the unique to the user. It must be the number to phone they use every day for their work.  This telephone number will identify the new user to the system every time they report or query data.
+
{{fpblock|Coordinator Checklist|Options256.png|This helpful checklist will keep you on the ball! It includes daily, weekly and monthly tasks for coordinators.}}
  
=====Email=====
+
<!--T:77-->
Enter an '''email address''' if the person uses email. The address should be unique to the new user.  It cannot be a group email address, or one that is used by other iSIKHNAS users. By adding an email address, a new user can arrange to have regular reports using iSIKHNAS data, sent by emailThe email address can always be added or changed later.
+
{{fpblock|Troubleshooting|Troubleshooting.svg|An important part of the job of a coordinator is to help other staff to use the system accurately and efficientlyThese troubleshooting tools will help you do do this.}}
  
=====Password=====
+
<!--T:90-->
[[File:password.png|center]]
+
{{fpblock|Website|Tailored website.svg|The iSIKHNAS website is the main tool for all administration, management and monitoring tasks.}}
  
The web password will be useful if users want to visit the iSIKHNAS website to
+
<!--T:81-->
 +
{{fpblock|User registration|User registration.svg|Coordinators have the responsibility for overseeing the registration of new users. This can be done in several ways.}}
  
* Look up data on the site.
+
<!--T:82-->
* Change a password.
+
{{fpblock|Manage|Manage icons grouped.svg|The '''Manage''' menu allows coordinators to create, update and manage users and special programs such as for vaccination and surveillance, as well as managing infrastructure and location data.}}
* Change some user details.
 
  
You can click the checkbox '''Generate Automatic Password''' to ask the system to make a unique password for the new userWrite the password on a piece of paper and give it to the new user.
+
<!--T:21-->
 +
{{fpblock|Reports|Reports.svg|The '''Reports''' menu provides access to the database for animal health and staff monitoring purposesIt allows coordinators to view reports and analyses in various formats, as well as download raw data.}}
  
[[File:Auto password IND.png|center]]
+
<!--T:83-->
 +
{{fpblock|Monitoring your District|Monitoring.svg|The '''Monitoring''' sub-menu in '''Reports''' provides access to the database for system and staff monitoring purposes.  It allows coordinators to view reports and analyses in various formats, as well as download raw data.}}
  
Passwords can be changed later by the user.  Coordinators can also change passwords for users who have forgotten their password.
+
<!--T:84-->
You can either use a password chosen by the new user by writing the password into the empty field. 
+
{{fpblock|Training your staff|Nuvola apps edu miscellaneous.png|Coordinators are responsible for training staff in the use of iSIKHNAS. There a many resources available to help coordinators in this important role.}}
 
'''A word about passwords:''' Passwords should not contain personal information, whole words or well known characters
 
or names. The best password are longer than 8 characters and created by coming up with an entire phrase that’s easy
 
for the user to remember.  Use the first letter, number or symbol from each word in the phrase,
 
keeping punctuation intact as well.
 
 
 
So, let’s take this, for example:
 
  Hi! I’m Dhony. I’m from Sulawesi and I like the number 3!
 
Grab the first of each chunk (keeping punctuation), and the password could become:
 
  H!ID.ImfSul&Iltn3!
 
That’s a good, strong, long password that’ll be hard to crack and easy to remember.
 
  
=====Location=====
+
<!--T:85-->
Choose the location of the usual place of work of the new user to the village (desa) level. Go through each level to pick from the drop down lists.  
+
{{fpblock|SMS message formats and codes|Code book.png|Coordinators will need to be fully aware of the system's data codes, SMS formats, data standards and standard operating procedures for SMS-based reports.}}
  
[[File:Find location 2.png|500px|center]]
+
<!--T:87-->
 +
{{fpblock|Using the data|Data download.svg|Coordinators need to be competent users of the iSIKHNAS website and in particular of how to access data from the site. Coordinators should use the Reports section of the iSIKHNAS website heavily for a variety of different purposes, but also, very importantly, help and encourage others to explore, become familiar with and use this data.}}
  
When you have finished click '''OK'''.
+
{{fpblock|Communicating about iSIKHNAS|Comment256.png|Good communication depends on being well prepared for difficult or complicated questions.  This section will help you to feel more confident when talking about the system.|Communication}}
  
[[File:Location sinjai.png|500px|center]]
+
</translate>
 
 
The full location code and name will appear on the form.
 
 
 
=====Infrastructure=====
 
New users can be assigned to infrastructure where they work.  Infrastucture types include veterinary services offices, laboratories, abattoirs, checkpoints, markets, aggregation centres and semen collection centres.
 
 
 
[[File:Choosing_infrastructure_to_new_user.png|500px|center]]
 
 
 
=====Group=====
 
Each user is given a '''User type''' and is part of a '''User Group'''.  Some users are assigned to more than one group.  This determines what the person is permitted to do, what data they are permitted to submit and view, and what functions they may perform on the iSIKHNAS website.
 
 
 
[[File:Assign user type.png]]
 
 
 
Users can be assigned to several user types depending on their roles.
 
 
 
[[File:Assign_more_than_one_user_type.png]]
 
 
 
''English''
 
{{#apGetSQL:select id, name[2], name[2] from groups order by id|Code, User Type}}
 
 
 
====Setting permissions====
 
Users are assigned to one or more '''User Groups'''.
 
 
 
Each user group has a predefined (default) list of permissions (actions they are allowed to do within the system) and these are managed via the '''Administration : User Group Permissions'''.
 
 
 
Some permissions can be set differently according to the individual person.  This is usually decided by the district coordinator who takes into account the skills and knowledge of each member of staff. The user should be told what he or she may or may not do within the system and why these restrictions are necessary.
 
 
 
'''Example'''
 
 
 
Para-vets are usually required to make differential diagnoses - their best guess at what is causing a particular problem in a reported case. The default permission for para-vets is that they CAN diagnose but some coordinators may not want this permission to go to every para-vet on staff. Some para-vets may not have received sufficient training to allow them to make a differential diagnosis confidently. Most para-vets are required to add a differential diagnosis to their U or P field reports of disease. A coordinator may wish to exclude a para-vet with low skills from this step. By setting the permissions differently for this para-vet he will still be able to send U and P reports but these will no longer require him to include a differential diagnosis - it will be more like a pelsa version of the message.
 
 
 
Some field para-vets who report disease may also be abattoir reporters. In this case, they are assigned as two user groups.
 
 
 
==== Administration: Permissions  ====
 
* user groups,
 
 
 
* user permission types,
 
 
 
* user group permissions,
 
 
 
* registration permissions (matrix group structure),
 
 
 
* individual user permissions,
 
 
 
* website permissions
 
 
 
==== Area of responsibility ====
 
 
 
* Roles
 
 
 
* Locations
 
 
 
* Personalising the website for users&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
 
 
 
====Analysis of data====
 
 
 
* How to ask for a new report to be made
 
 
 
* Defining your question
 
 
 
* Making sense of the outputs
 
 
 
* Printing reports, editing Excel files
 
 
 
e.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Using the data to support your monitoring role
 
 
 
3.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Management and support structures
 
 
 
a.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Roles and responsibilities of everyone involved
 
 
 
b.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Policy changes, technical issues and assistance with analysis
 
 
 
4.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Where to go for help
 
 
 
5.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Role and responsibilities of the coordinator
 
 
 
6.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; How to motivate and reassure staff
 
 
 
7.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Monitoring the system
 
 
 
8.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Reacting to problems
 
 
 
9.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Dealing with questions, requests, problems, flaws
 
 
 
10.&nbsp;&nbsp; Giving and sharing feedback
 
 
 
11.&nbsp;&nbsp; Developing a culture of ongoing training
 
 
 
12.&nbsp;&nbsp; Developing a strong network of village level reporters
 
 
 
a.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Signs recognition training
 
 
 
b.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Developing respect for their role and a sense of pride the work they do
 
 
 
c.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Keeping people involved
 
 
 
==   ==
 
== Reports ==
 
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; New
 
 
 
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Disease
 
 
 
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Vaccination
 
 
 
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Surveillance Program
 
 
 
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Movement
 
 
 
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Abattoir
 
 
 
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Laboratory
 
 
 
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Users
 
 
 
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Codes
 
 
 
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; System
 
 
 
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; View reports
 
 
 
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Saved reports
 
 
 
== Manage ==
 
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; My profile
 
 
 
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manage users
 
 
 
o&nbsp;&nbsp; User details
 
 
 
o&nbsp;&nbsp; User settings
 
 
 
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Vaccination Programs
 
 
 
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Surveillance Programs
 
 
 
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Infrastructure
 
 
 
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Laboratory tests
 
 
 
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Export lab standards
 
 
 
== Administration ==
 
=== Permissions  ===
 
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; user groups,
 
 
 
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; user permission types,
 
 
 
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; user group permissions,
 
 
 
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; registration permissions (matrix group structure),
 
 
 
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; individual user permissions,
 
 
 
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; website permissions
 
 
 
=== Interface ===
 
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Menu system
 
 
 
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Menu system by Group User
 
 
 
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Generate Interface
 
 
 
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; News stories
 
 
 
=== Reference codes ===
 
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Diseases
 
 
 
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Species
 
 
 
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Signs
 
 
 
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Animal types
 
 
 
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Syndromes
 
 
 
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Laboratory
 
 
 
o&nbsp;&nbsp; Testype
 
 
 
o&nbsp;&nbsp; Laboratory sections
 
 
 
o&nbsp;&nbsp; Submission reasons
 
 
 
o&nbsp;&nbsp; Submitter types
 
 
 
o&nbsp;&nbsp; Specimen forms
 
 
 
o&nbsp;&nbsp; Age units
 
 
 
o&nbsp;&nbsp; Test methods
 
 
 
o&nbsp;&nbsp; Test targets
 
 
 
o&nbsp;&nbsp; Qualitative findings
 
 
 
o&nbsp;&nbsp; Units for quantitative findings
 
 
 
o&nbsp;&nbsp; Uncertainty types
 
 
 
o&nbsp;&nbsp; Test results
 
 
 
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Drugs
 
 
 
o&nbsp;&nbsp; Drug class
 
 
 
o&nbsp;&nbsp; Drug types
 
 
 
o&nbsp;&nbsp; Drugs
 
 
 
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Production
 
 
 
o&nbsp;&nbsp; Straws
 
 
 
o&nbsp;&nbsp; Colour
 
 
 
o&nbsp;&nbsp; Animal purposes
 
 
 
o&nbsp;&nbsp; Event types
 
 
 
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Infrastructure types
 
 
 
=== SMS metadata ===
 
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Modem status
 
 
 
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Edit SMS messages
 
 
 
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Edit SMS Fields
 
 
 
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Test SMS message
 
 
 
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Create SMS handler
 
 
 
=== Excel metadata ===
 
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Import jobs
 
 
 
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Import tables
 
 
 
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Import fields
 
 
 
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Field types
 
 
 
=== Metadata for reference export ===
 
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;
 
 
 
=== Business Rules ===
 
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;
 
 
 
=== Reports ===
 
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Reports
 
 
 
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Saved reports
 
 
 
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Report subscriptions
 
 
 
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Field types
 
 
 
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Regenerate reports for PL/R
 
 
 
=== Templates ===
 
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; HTML templates
 
 
 
==Roles and responsibilities==
 
 
 
===Regional and Provincial coordinators===
 
 
 
====Leadership====
 
 
 
* Act as an ambassador, information source and spokesperson for the system at the provincial/regional level
 
* Safeguard the philosophy and principals upon which iSIKHNAS has been built
 
* Report both achievements and problems to the Regional Coordinator or Champions
 
* Respond to requests for assistance, advice or new data reports in a timely and constructive manner.
 
* Maintain close contact with district coordinators in a supportive and encouraging manner
 
* Assist district coordinators with their monitoring, support and analysis roles wherever possible.
 
* Respond to problems common to several district coordinators in a collaborative manner in order to resolve difficulties
 
* Annual meeting to discuss provincial approaches and issues, share lessons learned and improve monitoring and response.
 
 
 
====Support and monitoring====
 
 
* Monitor the message log and respond quickly to problems in a supportive manner
 
* Respond to feedback and questions from users in a timely and supportive manner
 
* Support and improve the pelsa network
 
* Monitor and evaluate the performance of the team, set goals and priorities for improvement and development
 
* Identify training needs of staff based on monitoring of field reports
 
 
 
====User development and administration====
 
 
 
* Assist in the training of district staff and new users
 
* Ensure kabupaten coordinators are replaced efficiently whenever this becomes necessary
 
* Ensure user details are up to date
 
* Facilitate or assist training of specific user groups such as abattoir, production, police or health department, for example.
 
* Supervise and monitor all registered users in the area of responsibility
 
* Register local infrastructure and create new location codes where necessary and ensure these are up to date.
 
 
 
====Reporting ====
 
 
 
* Report technical problems, inadequacies or redundancies immediately to the Champions and Regional coordinator
 
 
 
====Analysis and management====
 
 
 
* Assist in the analysis of data for the evaluation of activities, performance and priority setting. 
 
* Assist in the analysis of data for the purposes of budget advocacy for support for ongoing and new activities
 
* Make recommendations from the results of data analysis
 
* Encourage and facilitate surveillance, vaccination and population data collection activities through iSIKHNAS.
 
 
 
===District coordinators===
 
 
 
====Leadership====
 
 
 
* Act as an ambassador, information source and spokesperson for the system in the district
 
* Safeguard the philosophy and principals upon which iSIKHNAS has been built
 
* Ensure users can access and refer to you easily and freely.
 
* Share the coordination role with one or more deputies. 
 
* Respond to requests for new data reports or suggested changes
 
 
 
====User development and administration====
 
 
 
* Register new Pelsa and Dinas users correctly
 
* Recruit and train new Pelsa and Dinas users in all relevant aspects of the system
 
* Ensure user details are up to date
 
* Facilitate or assist training of specific user groups such as abattoir, production, police or health department, for example.
 
* Supervise and monitor all registered users in the area of responsibility
 
 
 
====Support and monitoring====
 
 
* Monitor the message log and respond quickly to problems in a supportive manner
 
* Respond to feedback and questions from users in a timely and supportive manner
 
* Assist para-vets to respect and support the work of village pelsa
 
* Monitor and evaluate the performance of the team, set goals and priorities for improvement and development
 
* Identify training needs of staff based on monitoring of field reports
 
 
 
====Reporting ====
 
 
 
* Report technical problems, inadequacies or redundancies immediately to the Champions and Provincial coordinator
 
 
 
====Analysis and management====
 
 
 
* Assist in the analysis of data for the evaluation of activities, performance and priority setting. 
 
* Assist in the analysis of data for the purposes of budget advocacy for support for ongoing and new activities
 
* Make recommendations from the results of data analysis
 
* Manage surveillance, vaccination and population data collection activities through iSIKHNAS.
 
* Register local infrastructure.
 
* Manage and update location codes within your area.
 

Revisi terkini pada 2 Maret 2015 22.02

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iSIKHNAS Co-ordinator Manual

Introduction

Basic founding principles of iSIKHNAS

As any system matures, it is valuable to keep in mind of the founding principles upon which it was designed and built. iSIKHNAS will become the backbone of all Indonesia's efforts to improve animal health, secure the livelihoods of livestock owners and ensure good management of production and food supply in the country. It was designed and built in careful collaboration with a wide range of dedicated staff working for improved animal health in many different regions.

iSIKHNAS was designed so that it should;

  • be flexible, user-friendly, sustainable and bring benefit to all of its users.
  • meet the needs of users from as many sectors of the livestock industry as possible.
  • use appropriate technology and not require great change to existing systems.
  • integrate existing systems to facilitate the collaborative use of data.
  • simplify and ease the data entry burden and ensure the rapid availability of data from the field.
  • recognise the vital contribution each user plays in the transfer of information.
  • provide benefit and good service to all its users.
  • make all data widely and freely available for decision making at all levels and for a multitude of purposes.

Key coordinator functions and challenges

Keys.svg

As a system coordinator, your leadership and guidance will help to ensure these principles remain fundamental to the system and its users. iSIKHNAS is not a data collection tool but an integrated system which will empower its users with access to relevant, up to date information rapidly and cheaply so that they can concentrate on core activities. As a coordinator, you are part of the new animal health service which is built on good relationships, clear and timely communication, leadership and support.

  • Using the data to support your monitoring role
  • Helping others to use the data more effectively for better animal health outcomes
  • Understanding and respecting the iSIKHNAS philosophy, management and support structures, and using the help and tools available
  • Understanding the roles and responsibilities of everyone involved and helping them to achieve their potential
  • Providing recommendations for policy changes, technical improvements and assistance with analysis
  • Motivating and reassuring staff
  • Developing a culture of ongoing training
  • Keeping the data up to date and ensuring that reporters are helped to submit the best quality data possible

Adapting to future change

Recycle.svg

Whilst much effort has been gone into minimising change, the new iSIKHNAS will inevitably bring about some change for all staff. Every coordinator will have to be equipped to chaperone newcomers to the system, assist in training and system operations, offer support by telephone and email, monitor reporting, errors and address weaknesses. Staff should be congratulated and thanked, given positive reinforcement for their successful engagement with the system and assisted wherever there are difficulties. Collaboration with livestock owners and their communities should give benefit or have positive outcomes at every interaction. At every step, we should remember that this is a system for providing a service to all its users equally. If everyone contributes with this in mind we will all benefit.

Changes you can expect over the coming months include;

  • Increased data as roll out takes effect
  • New functions and improvements on the Website
  • Increase in the number of reports, charts and other analyses available
  • New mapping capabilities
  • Additional material on the iSIKHNAS wiki to assist you with your training responsibilities.

Mangement of the System

Organigramme.svg

iSIKHNAS coordination and management model

Read more...

Role of the Coordinators

Coordinator.png

There are three coordinator levels: Regional, Provincial and District

Read more...

Coordinator Checklist

Options256.png

This helpful checklist will keep you on the ball! It includes daily, weekly and monthly tasks for coordinators.

Read more...

Troubleshooting

Troubleshooting.svg

An important part of the job of a coordinator is to help other staff to use the system accurately and efficiently. These troubleshooting tools will help you do do this.

Read more...

Website

Tailored website.svg

The iSIKHNAS website is the main tool for all administration, management and monitoring tasks.

Read more...

User registration

User registration.svg

Coordinators have the responsibility for overseeing the registration of new users. This can be done in several ways.

Read more...

Manage

Manage icons grouped.svg

The Manage menu allows coordinators to create, update and manage users and special programs such as for vaccination and surveillance, as well as managing infrastructure and location data.

Read more...

Reports

Reports.svg

The Reports menu provides access to the database for animal health and staff monitoring purposes. It allows coordinators to view reports and analyses in various formats, as well as download raw data.

Read more...

Monitoring your District

Monitoring.svg

The Monitoring sub-menu in Reports provides access to the database for system and staff monitoring purposes. It allows coordinators to view reports and analyses in various formats, as well as download raw data.

Read more...

Training your staff

Nuvola apps edu miscellaneous.png

Coordinators are responsible for training staff in the use of iSIKHNAS. There a many resources available to help coordinators in this important role.

Read more...

SMS message formats and codes

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Coordinators will need to be fully aware of the system's data codes, SMS formats, data standards and standard operating procedures for SMS-based reports.

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Using the data

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Coordinators need to be competent users of the iSIKHNAS website and in particular of how to access data from the site. Coordinators should use the Reports section of the iSIKHNAS website heavily for a variety of different purposes, but also, very importantly, help and encourage others to explore, become familiar with and use this data.

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Communicating about iSIKHNAS

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Good communication depends on being well prepared for difficult or complicated questions. This section will help you to feel more confident when talking about the system.

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